FAQS & plan your trip

Fintech Americas will take place 16 – 18 March 2027 in Miami at (venue).

We’re working on securing the best rate for accommodation and hope to have further information in September. If you have any questions in the meantime, get in touch at fintechamericas@informa.com

For all available delegate passes, prices, benefits, and eligibility criteria, visit our Pass Picker.

Attendees can register up to and throughout the event, although we recommend securing your pass early to lock in the best rate.

Delegate registration without attendee details is possible until [TBC date]. After that, details are required. However, if plans change, you can update attendee names later free of charge through the Pass Manager in your account.

No, passes are non-transferable once printed. However, you can make changes before then. Passes are valid for the full duration of the event, and single-day passes are not available.

To make a name change, hover over the delegate's pass in the Pass Manager and navigate to Options > Delegate details > Edit details > To replace the delegate please click here.

If you do not see this option, it may not be available online for your pass type. Please contact us at fintechamericas@informa.com with the new delegate’s full name, company name and address, job title, phone number, and email address, and we will be happy to assist.

Online name changes will no longer be available from [date]. After that, please contact us directly at fintechamericas@informa.com or visit Badge Pick-Up, where we can assist if the pass has not already been printed and/or collected.

In the Pass Manager, click Options > Delegate details > Upload headshot, or hover directly over the photo icon on the pass and select Add photo.

For security purposes and to help ensure smooth access throughout the venue, a recent photo is required. The image must be at least 480 × 600 pixels, in JPG format, and should be a passport-style portrait photo with a plain background.

We are unable to accept cartoon images, caricatures, animal photos, images containing multiple people, or full-body photographs where the attendee's face may be difficult to identify.

If a colleague purchased your pass, it will appear in their account, even if the pass is registered under your name. Rest assured your access is not affected as long as your pass has been assigned with your information. If you are unsure of the registration status of your pass, get in touch at fintechamericas@informa.com for assistance.

If you would prefer individuals to manage their own passes, we recommend placing separate pass orders, as we are only able to transfer entire booking orders between accounts. Get in touch at fintechamericas@informa.com and we'll be happy to assist with the transfer, where possible.

All delegates will receive a range of communications in the lead-up to the event, including event information, useful tips to help them make the most of their experience, and an email with instructions for badge pick-up.

Select Forgotten Password, enter the email address associated with your account, and follow the instructions sent to you by email to reset your password.

Payments must be made in USD ($). No other currencies are accepted.

You can purchase your pass online using the following payment methods:

• Visa
• Mastercard
• American Express
• Maestro
• JCB
• Discover
• Bank transfer

You can choose to pay by bank transfer up until a few weeks before the event.

To enable this option, please get in touch at fintechamericas@informa.com using your associated account email. This payment method is reserved for larger bookings of 10+ passes. Where possible, we ask that you pay by credit card.

Once enabled, the option will appear in your account at checkout, and you will be able to place your order. An invoice will be sent to the designated billing contact within 24 hours and is due for immediate payment.

Any bookings made via bank transfer form a binding contract, and full payment is required in accordance with our [Terms and Conditions].

Fintech Americas is unable to offer refunds or credits for any current or future shows. For more information, see our [Terms & Conditions]. Don’t forget, you can replace an attendee via your Pass Manager instead free of charge.

If you are traveling from outside of the USA, you may require a visa for your trip. We recommend you check with the USA Embassy for the latest travel information and check back regularly for updates before you travel.

If you do require a visa, we recommend planning your application in advance to allow plenty of time to get organised. You will find a useful template for generating visa invitation letters, if required for your trip, directly in your Account by navigating to Purchased Orders > Delegate pass > Options > Request Visa Letter.

To download a visa invitation letter from Money20/20, navigate to your Fintech Americas account and follow these steps: Purchased Orders > Delegate pass > Options > Request Visa Letter to enter your passport and travel details.

Once complete, click on 'Submit Request' and you will be able to download a PDF of your personalised visa invitation letter.

If the name on your registration differs from the one on your passport, or if you are not the account holder of the booking, don’t worry. Just get in touch at fintechamericas@informa.com and we will be able to assist you.

The visa invitation letter includes all the necessary information confirming your attendance at the show.

We can only provide visa invitation letters to registered attendees. If you would prefer to secure your visa in advance of purchasing your pass, please get in touch at fintechamericas@informa.com for further assistance.